Last updated: September 30, 2026
These Terms & Conditions (“Terms”) govern your use of the website www.freshxpressinc.com (the “Site”) and any communications with FreshXpress Inc. (“FreshXpress,” “we,” “us,” or “our”). By using the Site or submitting a form, you agree to these Terms.
1. Use of the Site
You agree to use the Site only for lawful purposes and to provide accurate, current information when submitting forms. You may not misuse the Site, attempt unauthorized access, or interfere with its operation.
2. Quotes and Services
Shipping quotes provided through the Site or by our team are estimates based on the information you provide and are subject to change if shipment details, availability, or market conditions change. A quote is not a binding contract. Transportation services are governed by a separate written agreement, rate confirmation, or bill of lading, which controls in the event of a conflict with these Terms.
3. SMS / Text Messaging Program
Program description. By checking the SMS consent box on our forms and providing your mobile number, you agree to receive SMS messages from FreshXpress Inc. related to appointment reminders and follow-up messages.
Opt-out. Reply STOP at any time to cancel. You will receive one confirmation message, after which no further messages will be sent unless you opt in again.
Help. Reply HELP or call 224-337-5311 for assistance.
Rates and frequency. Message frequency will vary. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Consent is not a condition of purchase. Your consent to receive text messages is not required to obtain any goods or services from us.
Privacy. Your information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Supported carriers. Messaging is available on major U.S. carriers. Carrier availability may change without notice.
4. Intellectual Property
All content on the Site, including text, logos, graphics, and images, is owned by or licensed to FreshXpress and may not be copied, reproduced, or distributed without our written permission.
5. Third-Party Links
The Site may link to third-party websites (for example, shipment tracking). We do not control and are not responsible for their content or practices.
6. Disclaimer of Warranties
The Site and its content are provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted or error-free.
7. Limitation of Liability
To the fullest extent permitted by law, FreshXpress will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site. Liability for transportation services is governed by the applicable service agreement and federal law.
8. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a new “Last updated” date. Continued use of the Site means you accept the updated Terms.
9. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.
10. Contact Us
FreshXpress Inc.
235 Industrial Drive, Hampshire, IL 60140
Phone: 224-337-5311
Email: info@freshxpress.co
